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As a Field Service Technician at ABB Switzerland, you will play a vital role in delivering high-quality service to customers in the medium- and low-voltage sector. You will be responsible for performing technical tasks at customer sites, ensuring compliance with ABB’s quality and safety standards, and maintaining strong customer relationships through effective communication.
Tasks
- Perform technical tasks at customer sites in the medium- and low-voltage sector.
- Ensure adherence to deadlines, quality standards, and cost targets in collaboration with service project management and field service leadership.
- Deliver high-quality customer service by communicating necessary changes according to quality assurance standards and complying with work instructions, regulations, and safety standards.
- Submit time reports and expenses in line with company procedures.
- Inform customers about the service offerings of ABB Switzerland AG and support the acquisition of additional service orders.
Requirements
- Completed training as an electrician or automation technician with several years of professional experience, ideally with additional knowledge in copper construction and mechanical processing.
- Solid expertise in electrical and automation technology, as well as experience operating mechanical equipment.
- Strong process affinity and a structured approach to working within defined workflows.
- Excellent communication skills and the ability to convey technical information clearly and customer-oriented.
- High level of quality awareness, personal responsibility, flexibility, and resilience.
- Proficient in MS Office.
- Willingness to travel extensively and participate in on-call duties across Switzerland.
- Fluent in German, basic English skills (French is a plus).
- Valid Swiss category B driver’s license.
Benefits
- Attractive compensation, including bonus, 13th salary, and participation opportunities.
- Career development and advancement.
- Company holidays.
- Various discounts.
- Gym membership contributions.
- Supportive environment for professional growth.
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Über uns
ABB ist ein international tätiges Technologieunternehmen mit Sitz in Zürich und spezialisiert auf Lösungen in den Bereichen Elektrifizierung und Automatisierung. Das Unternehmen entwickelt und liefert Produkte, Systeme und Software, die Industrie- und Infrastrukturprozesse effizienter, produktiver und nachhaltiger machen. ABB ist weltweit tätig und unterstützt Kunden in verschiedenen Branchen bei der Digitalisierung und Optimierung ihrer Prozesse.