You help industries run leaner and cleaner by providing technical support for ABB's advanced energy solutions. You work with a supportive team and make a real impact every day. You grow your skills, feel empowered, and take pride in delivering excellent service to customers worldwide. You use a hybrid work model for flexibility.
Your tasks
- Provide hardware support for ABB UPS (Uninterruptible Power Source) and PCS (Power Conditioning) products using a ticketing system, phone, or email.
- Support partners and subsidiaries through the 24/7 Diagnostic Centre rotation.
- Perform complex system analysis for ABB UPS and PCS products and document findings for stakeholders.
- Travel occasionally to support customers, partners, and ABB subsidiaries with complex installations, such as large data centers.
- Audit service operations and help local teams develop their skills.
- Deliver technical training on UPS and PCS products for customers and service engineers as needed.
- Work with other departments like Quality and R&D to solve product issues and improve products.
What you bring
- Bachelor's degree, Diploma, or higher academic qualification in Electrical or Electronic Engineering.
- Several years of hands-on experience in commissioning, after-sales technical support, and advanced diagnostics of UPS, PCS, or energy storage solutions is beneficial.
- Experience with mission-critical applications like data centers, industrial facilities, or critical infrastructure is a plus.
- Proficiency in English (B2 level or higher), both spoken and written.
- Knowledge of other languages is a plus.
- Ability to write clear technical documents, reports, and procedures.
- Good working knowledge of MS Office.
- Willingness to work directly with clients and teams worldwide, with up to 15% travel.
What we offer
- Flexible working hours
- Hybrid working model
- Access to ABB SWIBECO benefits
- Additional ABB benefits
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Über uns
ABB is a leading technology company helping industries and organizations save energy, reduce emissions, and drive sustainability. ABB Smart Power delivers advanced energy distribution solutions for data centers, industrial plants, critical infrastructure, and commercial buildings. The team works with industry partners to support rapid growth, energy transition, and a smarter, cleaner future.
Das Team
You join a team of curious, courageous, and creative people from diverse backgrounds, all working together to make a positive impact through advanced energy solutions.