At Alcon, we are passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing contributions and offering opportunities to grow your career. This role is part of Alcon's Supply Chain function, managing logistics, inventory management, and supply chain analytics to ensure products are delivered efficiently and effectively.
Tasks
- Execute and update all inter-company orders until delivery and receipt at the warehouse, ensuring compliance with customs, regulatory, and financial requirements.
- Apply specialized knowledge to perform tasks and achieve project goals through effective task completion, following procedures with some decision-making authority.
- Adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs) and maintaining accurate and complete documentation, ensuring rigorous quality control.
- Complete all required training and meet individual job requirements, contributing to the overall compliance of the organization.
- Commit to continuous improvement in operations.
Requirements
- 3-5 years in an international customer service.
- Experience in OTI (order to Invoice) module of ERP (preferred SAP). (High proficiency)
- Advanced Excel knowledge (crosstab, pivot, vlookup, macros, scripts, etc.).
- Demonstrate ability to effectively and efficiently communicate with geographically or functionally dispersed teams. (High proficiency)
- Manage time effectively, prioritizing tasks. Ability to handle urgent and unforeseen requests. Ability to work to deadlines. Maintains effective performance under time pressure. (High proficiency)
- Ability to deal and satisfy diverse set of internal and external stakeholders: customers, production planners, export specialists, country CFOs, marketing, RA, GTC, APL (High proficiency)
Benefits
- Manage your own workload and schedule while hitting your set targets.
- Collaborate with teammates to share best practices and learnings as work evolves.
- Focused growth and development opportunities.
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Über uns
Das Team
This role is part of Alcon's Supply Chain function, a team that manages logistics, inventory management, and supply chain analytics for industry-leading products.