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As an IT Business Process Engineer at AMAC Aerospace Switzerland AG, you drive internal AMOS integration projects to extend the usage of AMOS throughout the company and streamline business-related processes. You deliver technical support for the ERP system AMOS and related satellite technologies to business users across the AMAC group of companies, including AMAC Switzerland, AMAC Turkey, and JCB Aero, according to business needs. You are part of the IT Business Processes team within the AMAC IT department and ensure the existing software architecture operates efficiently.

Tasks

  • Administrate and configure the AMOS ERP system including satellite devices and solutions for daily operation
  • Identify, communicate, and coordinate potential process adjustments
  • Specify user requirements and lead or assist in AMOS-related integration projects
  • Provide trainings and required documentation for AMOS-related processes
  • Perform full support for AMOS for AMAC Switzerland, Turkey, and JCB Aero
  • Analyze incidents, diagnose and find root causes, then solve or escalate them to relevant people
  • Maintain project tasks, support cases, and changes in the AMAC IT Service Management Tool
  • Support end users from the business for AMOS tasks
  • Ensure end users follow local working standards through trainings, processes, guidance, and concepts
  • Perform daily checks on the AMOS client
  • Maintain AMOS basic data information
  • Configure hardware settings in AMOS for devices such as label printers, scanners, and badge readers

Requirements

  • Fluent in English (required); French and/or German beneficial
  • 3+ years experience as AMOS Administrator or key user
  • Profound knowledge in Part 145 MRO processes; experience in Part 21G / Part 21J is a plus
  • Independent and inquiring attitude with the ability to work in a team
  • Proactive and innovative personality
  • Strong organization and communication skills
  • Good knowledge of MS Office applications
  • Experience in user trainings and documentation
  • SQL / ETL / Business Intelligence skills as a plus

Benefits

  • Working in an owner-managed, young and dynamic company with hands-on mentality
  • Multifaceted, challenging and responsible position within an exclusive environment
  • Attractive employment conditions and social benefits, including 5 weeks of holidays (6 weeks as of 50 years)
  • Free on-site English lessons and individual further training and development opportunities
  • Subsidized meals in the canteen, parking spaces or free shuttle bus transports, and other employee discounts (Fleets, Bars & Restaurants, etc.)
  • Corporate events such as the annual Christmas Party and summer BBQ
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Über uns
AMAC Aerospace ist ein international tätiges Luftfahrtunternehmen mit Sitz in Basel, das sich auf Wartung, Umbau und Innenausbau von Geschäfts- und Privatflugzeugen spezialisiert hat. Das Unternehmen bietet umfassende Dienstleistungen entlang der gesamten Wertschöpfungskette an, darunter Engineering, Maintenance, Completion sowie Flugzeugmanagement und Charter. AMAC Aerospace betreibt mehrere Standorte weltweit und realisiert komplexe Modifikations- und Ausstattungsprojekte für zivile und staatliche Kunden.
Das Team

You are part of the IT Business Processes team inside the AMAC IT department, collaborating with business users across the AMAC group of companies.

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