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We’re looking for a motivated, team-oriented IT professional at Basel EuroAirport to support our operations. In this role, you’ll collaborate with global IT teams to deliver reliable, user-focused IT support while contributing to innovative solutions.

Tasks

  • Provide 1st and 2nd level end-user support (email, calls, on-site) for hardware, software, and network issues.
  • Utilize the group IT ticketing tool to track, manage, and resolve requests efficiently.
  • Use IT tools to detect, diagnose, and resolve issues to avoid impact on business operations.
  • Ensure backups, security standards, and server room equipment are running smoothly.
  • Install, configure, and maintain PCs, printers, mobile devices (iOS/Android), and telephone systems.
  • Deploy Windows OS and software using distribution tools.
  • Write and update technical documentation, improve knowledge management, and propose process/procedure optimizations.
  • Work with global IT teams on projects, cybersecurity, and IT service design/technical integration projects.
  • Participate in emergency support rotations (1 week every 5 weeks).

Requirements

  • Fluent English (mandatory); French, German, or Turkish is a plus.
  • Experience in IT service desk, customer support, or system administration.
  • Proficiency in supporting Windows client and server OS, Office suites, ERP systems, and mobile device support.
  • Linux skills would be a plus.
  • Strong communication, teamwork, and a proactive, user-focused mindset.
  • Tech enthusiast who stays updated on IT trends and thrives in a collaborative environment.

Benefits

  • Working in an owner-managed, young and dynamic company with hands-on mentality.
  • Multifaceted, challenging and responsible position within an exclusive environment.
  • Attractive employment conditions and social benefits like 5 weeks of holidays (6 weeks as of 50 years).
  • Free on-site English lessons and individual further training and development opportunities.
  • Subsidized meals in the canteen, as well as parking spaces or free shuttle bus transports and other employee discounts (Fleets, Bars & Restaurants etc.).
  • Corporate events like the annual Christmas Party and summer BBQ.
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Über uns
AMAC Aerospace ist ein international tätiges Luftfahrtunternehmen mit Sitz in Basel, das sich auf Wartung, Umbau und Innenausbau von Geschäfts- und Privatflugzeugen spezialisiert hat. Das Unternehmen bietet umfassende Dienstleistungen entlang der gesamten Wertschöpfungskette an, darunter Engineering, Maintenance, Completion sowie Flugzeugmanagement und Charter. AMAC Aerospace betreibt mehrere Standorte weltweit und realisiert komplexe Modifikations- und Ausstattungsprojekte für zivile und staatliche Kunden.
Das Team

Collaborate with global IT teams and be part of a supportive team that values your ideas and contributions.

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