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BÜHLMANN Laboratories AG is an internationally active and growing life sciences company headquartered in Schönenbuch, near Basel, Switzerland. With nearly 50 years in in-vitro diagnostics (IVD), we develop, manufacture, and distribute innovative diagnostic solutions trusted by hospitals and laboratories around the world.
Tasks
- Full revenue responsibility for country sales (France, Germany, Italy, Spain, and United Kingdom), including forecasting and target performance achievement.
- Act as a trusted partner and advisor as the main contact to customers.
- Manage and drive the development of accounts, including strategic account management and post-sales implementation process.
- Build the funnel of opportunities and drive the acquisition of new customers.
- Support new product and menu expansion targeting and sales.
- Prepare and execute regular customer business reviews.
- Manage routine renewals of base business accounts and negotiate long-term contracts.
- Provide first-line service support as well as ongoing customer training and coaching.
- Oversee progress of cross-functional implementation team (post-sale) with project manager.
- Success is measured by service level performance, profitability, customer satisfaction (NPS), contract renewal rates, and managed revenue.
Requirements
- Bachelor's degree or equivalent experience required (bio medical, electrical, mechanical, medical technology or commercial is preferred).
- 5-7 years of experience in the diagnostics industry with a strong track record in account and territory management, customer relationship development, and profitability growth.
- Proven track record in a similar position supported by management and customer references.
- Successful engagement with customers, specifically Business Management and key stakeholders.
- Excellent product and industry knowledge with a strong understanding of customer dynamics and key stakeholders.
- Strong selling, relationship-building, and excellent communication skills.
- Long-term, strategic focus on accounting.
- Fluent in local language and English; additional languages are advantageous.
- Willingness to travel frequently (60% travel activity).
Benefits
- A key role with high visibility and direct impact on international customer relations.
- Work in a fast-growing, innovative company with a collaborative culture and flat hierarchies.
- Quick decision-making, room for initiative, and flexible working hours.
- A modern working environment with attractive benefits.
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Über uns
BÜHLMANN Laboratories AG ist ein Schweizer Life-Sciences-Unternehmen mit Sitz in Schönenbuch bei Basel. Das Unternehmen entwickelt, produziert und vertreibt spezialisierte In-vitro-Diagnostika, diagnostische Kits, Reagenzien und Laborlösungen für klinische Routinelabore, Spitäler und Forschungseinrichtungen. Zu den Schwerpunkten gehören gastroenterologische Diagnostik, klinische Chemie, Autoimmunität, zelluläre Allergiediagnostik, Neuroimmunologie, therapeutisches Drug Monitoring und automatisierte Testsysteme. BÜHLMANN vertreibt eigene Produkte weltweit über Tochtergesellschaften und ein internationales Distributionsnetzwerk.