Join a team that keeps manufacturing running smoothly with secure shopfloor IT. You play a key part in making our Smart Factory vision real. You connect local plant teams with global IT, fix problems fast, and help make technology the same across all sites. Here, your work makes a difference every day.
Your tasks
- Give hands-on IT support for shopfloor systems and local workplaces, handling 1st level requests and some 2nd level issues for plant-specific solutions.
- Support digital projects that help your plant reach the Smart Factory goal.
- Act as the key link between local operations and global IT & Business teams.
- Work with IT supporters from other plants, keep clear records, and coordinate with global engineering teams to keep standards, secure systems, and follow rules.
- Join in local and global IT projects that shape the future of manufacturing.
What you bring
- Finished IT degree or technical vocational training, with a broad base in user support.
- 3–5 years in a global IT team and 3–5 years in customer-facing 1st/2nd level support (including ticket handling).
- Skills to manage and fix networks, servers, telephony (Cisco CNA level), and workplace & shopfloor hardware (printers, scanners, devices, VC rooms).
- Knowledge in IT security and basic OT security (like segmentation, secure remote access), plus careful documentation/compliance and IT asset & order handling.
- Fluent in German and English, able to explain IT services simply, and coordinate across plants with global IT.
What we offer
- Be part of a community of over 2,100 colleagues from 70 nations, where Liechtenstein, Austria, and Switzerland meet.
- Join employee groups supporting female empowerment and LGBTQIA+ causes.
- Enjoy leisure activities like mountain biking and tennis.
- Get involved in community work locally and worldwide.
- Access shared e-bikes, on-site gym, dining, learning programs, financial guidance, free parking, fuel discounts, workation, sabbatical, home office, flexible hours, meditation rooms, tool rental, massage, and relocation support.
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Über uns
Hilti is a global leader in construction innovation, with over 34,000 team members in 120 countries. We focus on making construction better through learning, growth, and teamwork. At Hilti, you work with a global, inclusive team and have real chances to grow and make an impact. Our headquarters in Schaan and nearby hubs drive our digital strategy and solutions for the world, offering a supportive and collaborative workplace.
Das Team
Our cross-functional teams in product IT, data & analytics, cybersecurity, ERP, and digital customer platforms work side by side with business leaders. We design, build, and run solutions at a global scale, creating a space where your ideas matter and teamwork drives success. Inclusion is at the heart of what we do, making sure every voice is heard and valued.