The Sales Enablement & Operations (SE&O) team translates Microsoft’s Commercial Strategy into local execution plans and drives operational excellence to achieve impactful results. The team fosters cross-Region, cross-Area, and cross-Subsidiary insight and execution, accelerating transformation and enabling Microsoft to deliver business impact at scale. The Sales Operations Manager for the Switzerland Sub plays a key role in implementing key sales operations processes at the OU level, including segmentation, territory planning, blueprint, employee data management, quota and revenue operations, and supporting the sales operations transformation journey in partnership with the wider EMEA BSO Team.
Tasks
- Advocate for modernizing Sales Operations by driving adoption of the Global Sales Operations Center (GSOC) services and promoting its utilization throughout the organization.
- Lead standardization of processes and adoption of tools to enhance sales productivity and accelerate transformation.
- Implement and manage future-year Segmentation, ensuring alignment with Microsoft strategy, and provide recommendations to drive alignment with leaders on Segmentation decisions.
- Collaborate with Microsoft teams to align and refine planning and execution steps, monitoring risks and opportunities throughout the planning process to develop optimal recommendations.
- Leverage outsourced GSOC services and resolve escalations.
- Implement the future-year Territory Planning process to drive industry alignment and reduce orchestration, providing recommendations to maximize territory coverage aligned with Microsoft strategy.
- Orchestrate processes to align with leaders on employee data and Territory decisions, ensuring alignment with Microsoft guidance and timelines.
- Distribute quota and non-financial metrics to maximize business performance, utilizing data-driven insights to identify trends, track sales performance, and provide recommendations for improving sales productivity and revenue growth.
- Identify areas where additional training, resources, or support are needed and proactively seek opportunities to address these gaps.
- Stay informed about Microsoft's training and development programs, certifications, and resources.
- Foster peer-to-peer learning, collaboration, cross-training, and knowledge sharing within the team and global community to enhance overall capabilities and support continuous improvement.
- Commit to generating and protecting Microsoft trust by living Microsoft’s values, culture, and Trust Code in every decision, and proactively identify and escalate risks inherent to the role.
Requirements
- Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field AND several years of experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field OR equivalent experience.
- Experience working in the IT industry.
- Preferred: Master's Degree in Business Administration, Organizational Design, or related field OR Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND several years of experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field.
Benefits
- The typical base pay range for this role across Switzerland is CHF 126,000.00 - CHF 231,000.00 per year.
- Certain roles may be eligible for benefits and other compensation.
- Work site: 3 days per week in-office.
- Travel: Less than 25%.
- Employment type: Full-Time.
- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
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Das Team
The Sales Enablement & Operations (SE&O) team drives cross-Region, cross-Area, and cross-Subsidiary insight and execution excellence, accelerating transformation and enabling Microsoft to deliver business impact at scale.