Join the Tax Operations Department in Geneva, the Group’s centre of expertise for operational tax within a leading Swiss private bank. The department supports private clients with comprehensive tax reporting, manages transactional taxes, and maintains strong relationships with tax authorities. It combines regulatory expertise with robust banking operations and innovative process management to deliver compliant, value-added tax reporting solutions. As a Business Process Manager, you will play a pivotal role in transforming and optimizing the end-to-end tax reporting framework, partnering with cross-functional stakeholders to design robust, scalable and client-centric solutions in a fast-evolving tax and regulatory environment.
Tasks
- Oversee, document and optimize transversal processes related to tax reporting, tax rating and transactional taxes in a banking or securities operations context.
- Map and improve business processes, identify pain points and quantify productivity gains and risk reduction.
- Act as a subject matter expert on process improvements, collaborating with IT and business stakeholders to align on process boundaries and strategic enhancements.
- Understand the roles and responsibilities of all users along the value chain (front, middle, back-office, tax, IT) to identify opportunities for end-to-end improvement.
- Drive incident resolution and root cause analysis for complex issues, transforming incidents into lasting improvements and sharing knowledge across teams.
- Ensure up-to-date documentation of business rules and processes, promoting process awareness and alignment throughout the organization.
- Assess the impact of regulatory tax changes and new product launches on existing processes, participating in user acceptance testing (UAT) to guarantee process integrity.
- Serve as the main point of contact for process-related queries, providing expert guidance and support to internal and external stakeholders.
Requirements
- University degree in Business, Finance, Engineering, Information Systems, or a related field.
- Minimum 3 years of experience in banking or securities operations, preferably in operational tax, tax reporting, securities processing, or back/middle office.
- Proven experience in process optimization, business analysis or project management within a financial institution or Big 4/consulting firm focused on financial services.
- Strong analytical and problem-solving skills, with the ability to manage complex, cross-functional projects.
- Solid knowledge of tax reporting; expertise in transactional taxes is a strong asset.
- Excellent communication and stakeholder management abilities, with a collaborative and client-oriented mindset.
- Ability to synthesise and explain complex topics clearly and concisely.
- Tech savvy, comfortable working with digital tools, data platforms and process automation solutions.
- Structured, autonomous and delivery focused.
- Fluent in French and English.
- Resident in Switzerland.
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Über uns
Das Team
Reporting to the Head of Tax Reporting team, you will work within the Tax Operations Department, collaborating with cross-functional stakeholders including IT, business, front, middle, back-office, and tax teams.