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Reporting to the IT Proximity Team Leader and representing the Group IT department, this internship offers hands-on professional development as a supporting member of the Field Services and Support (FSS) team. The intern will assist in delivering effective remote and physical IT support, working closely with Service Desk Analysts and Field Services Engineers in a complex, prestigious international environment. The proposed start date is October 15th, 2026.

Tasks

  • Help the team implement ongoing IT projects and deployment activities.
  • Execute specific operational tasks assigned by the project team or mentors.
  • Learn to manage tasks within structured timelines and deliver contributions on time.
  • Assist in identifying potential risks or issues and report them promptly to senior team members.
  • Proactively share observations and suggestions to improve project processes or user experiences.
  • Follow, understand, and learn to promote the established Group IT standards and compliance guidelines.
  • Participate in staging, configuring, deploying, and administering basic hardware and software components under supervision.
  • Assist in the proactive monitoring of local IT infrastructure and services under FSS supervision.
  • Ensure proper operational follow-up of issues and assist in structured escalations to the relevant Group IT support teams.
  • Help deliver excellent and effective support to business users through available communication channels.
  • Assist in explaining and promoting available self-service technologies and tools to end-users to encourage adoption.
  • Maintain a flexible, supportive mindset while learning and working within the FSS team's rotational support model.

Requirements

  • Currently pursuing or recently completed a degree/diploma in Information Technology, Computer Science, or a related field.
  • Basic knowledge of operating systems (Windows, macOS), office suites, and standard hardware/device setups.
  • A strong customer-oriented mindset, excellent communication skills, and a helpful, proactive attitude.
  • Fluency in French.
  • Professional level of English is a strong advantage.
  • Enthusiastic to learn, comfortable working in a fast-paced environment, and a team player.
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Über uns
Richemont ist ein international tätiger Schweizer Luxusgüterkonzern mit Sitz in Bellevue und entwickelt, produziert und vertreibt Schmuck, Uhren, Lederwaren, Mode und Accessoires. Das Unternehmen vereint zahlreiche Luxusmarken unter einem Dach und organisiert seine Aktivitäten in Bereichen wie Schmuck, Uhren und weitere Luxusgüter. Richemont ist weltweit tätig und bedient Kunden über ein globales Netzwerk von Boutiquen und Vertriebskanälen.
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