Associate Business Product Owner

Exciting opportunity to drive digital business transformation within the Diagnostics Division by leading the orchestration of digital solutions, overseeing critical deliverables, and collaborating with global teams. Ideal for candidates with a strong background in advanced information systems and stakeholder management.

• Orchestrate digital business transformation and oversee critical deliverables such as business capability model and product backlog.
• Leverage market landscape knowledge, innovative thinking, and automation concepts to deliver novel business solutions that enable business strategy.
• Drive innovation and efficiency of digital process chain and customer journey, end-to-end, within Digital Service Solutions (DSS) and across product and domain boundaries.
• Accountable for Business Program related demand exploration, analysis, and roadmap delivery.
• Contribute to the domain roadmap plan.
• Collaborate across programs and value streams to build efficient end-to-end processes, data models or products, and ensure functionality.
• Take a leading role in bringing the vision of the respective product in the portfolio to life while finding synergies and optimizations within the entire ecosystem.

• Strong communication and (senior) stakeholder management skills; able to inspire and motivate others.
• Excellent English (verbal and written).
• Ability to keep the big picture in mind, visualize it, communicate it, and implement it with high self-motivation for having an impact on customers and ultimately patients.
• Sound background in relevant technologies, such as Salesforce CRM, Data Cloud, Advanced Analytics, AI, medical/IVD device engineering, lab automation.
• Demonstrated strategic thinking with the ability to translate strategies to tangible outcomes, combined with strong solutioning, problem-solving and analytical skills.
• Entrepreneurial mindset: solution oriented, adaptable, customer-centric.
• Expected to demonstrate Roche Operating Principles: Put patients first, Follow the science, Act as one team, Embrace differences, Accelerate learning, Simplify radically, Make impact now, Think long term.
• Role requires up to 30% international travel.

Roche is a global organization with more than 100,000 employees dedicated to advancing science and ensuring access to healthcare for generations to come. The company has treated over 26 million people with its medicines and conducted more than 30 billion tests using its Diagnostics products. Roche empowers employees to explore new possibilities, foster creativity, and deliver life-changing healthcare solutions that make a global impact. Roche is an Equal Opportunity Employer.

Global Customer Support (GCS) is responsible for service excellence in the Diagnostics Division, supporting regional and local service organizations by providing training, knowledge, spare parts, and digital tools. GCS acts as the bridge between service teams and Global Business teams, ensuring customer satisfaction is central to product designs and updates. Within GCS, the Digital Service Solutions (DSS) chapter manages a state-of-the-art service and data management IT portfolio, driving innovation by developing highly skilled business experts and running agile teams for delivery and support.