Key Account Supply Chain Manager

As a Key Account Supply Chain Manager, you will be a customer-facing supply chain expert responsible for managing relationships with assigned key accounts and supporting global account strategies. You will work in a dynamic, global environment requiring strong analytical skills, agility, and a proactive mindset to drive customer satisfaction.

• Act as the main point of contact for customers on operational supply chain topics.
• Ensure execution of defined supply chain strategies across all product lines.
• Support the Global Account Supply Chain Manager (GASCM) with analysis, scenario modeling, and business reviews.
• Create, manage, and analyze KPIs (e.g., On-Time Delivery, Lead Time, Inventory, Forecast Accuracy).
• Provide performance insights and track improvement actions.
• Monitor supply chain performance via control tower tools to identify risks and opportunities.
• Orchestrate internal supply chain functions (planning, logistics, operations) to meet customer needs.
• Manage and execute supply chain agreements (e.g., consignment, stocking programs).
• Support the tactical requirements for NPI launches (quantity and timing), ensuring alignment between the customer and internal execution teams.
• Act as the first point of escalation for operational supply chain issues.

• Bachelor’s degree in Supply Chain Management, Engineering, Business Administration, or similar.
• 3–5 years of experience in supply chain, demand planning, or customer service within a global organization (high-tech or semiconductor industry preferred).
• Strong analytical and problem-solving skills with proven execution capability.
• Advanced Excel skills (mandatory) and experience with data visualization tools (e.g., Power BI).
• Experience with ERP systems, preferably MS Dynamics 365 (F&O).
• Solid understanding of end-to-end supply chain processes.
• Excellent communication and collaboration skills in an international environment.
• Highly customer-focused, proactive, and detail-oriented.
• Fluent in English; German is a strong advantage.

• Meaningful careers, continuous learning, and equal opportunities for everyone.
• Inclusive and respectful workplace.

VAT Group is the world’s leading supplier of high-performance vacuum valves, driving innovation for more than 60 years. With over 3,200 employees worldwide, VAT operates from its headquarters in Haag, Switzerland, with manufacturing sites in Switzerland, Malaysia, and Romania, as well as sales and service hubs globally.

Joining VAT means becoming part of a passionate, international team where your voice is heard, your ideas matter, and your career growth is supported.