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Cross-Line of Business Underwriting Product Owner 80-100%
We are looking for an experienced and influential Cross-Line of Business (LoB) Underwriting Product Owner to help shape the future of Zurich’s underwriting platforms, including Neo Pre-Bind and Z-Horizon+. This is a high-impact role at the centre of underwriting transformation, providing clear business ownership, prioritisation and decision-making across multiple Lines of Business, segments and geographies. The successful candidate will play a critical role in ensuring that common underwriting capabilities are designed once, reused wherever possible and delivered in line with the CAPDAN principle: Common as Possible, Different as Needed. By aligning senior stakeholders, delivery teams and underwriting communities, this role will help reduce fragmentation, improve delivery confidence and protect the business value and return on investment into our strategic platforms.
Your tasks
- Own and maintain the cross-LOB underwriting vision and drive business strategy to bring a clear underwriting view to future priorities, including for the Neo Pre-Bind and Z-Horizon+ roadmaps, considering the needs and opportunities for UW tooling today and as technologies like AI expand.
- Provide clear business direction and prioritisation to Business Analysts, delivery teams, platform teams and change stakeholders.
- Apply CAPDAN consistently to ensure common underwriting capabilities are standardised and reused wherever possible.
- Engage and align senior stakeholders across Group, Business Units, Lines of Business and underwriting communities.
- Manage competing priorities and resolve conflicts between local requirements and enterprise-wide outcomes.
- Shape and prioritise the cross-LOB underwriting backlog, ensuring requirements are clear and aligned to business priorities.
- Work closely with post-bind, operations, technology and change teams to ensure an aligned end-to-end underwriting journey.
- Own execution of business case preparation, investment prioritisation and tracking of expected benefits and value realisation.
- Champion adoption by ensuring delivered capabilities are embedded into day-to-day underwriting practice.
What you bring
- Strong experience of underwriting processes, ideally across multiple Lines of Business, segments or business units.
- Experience in strategic thinking and vision setting, ideally in the context of solutions to support the UW community.
- Ability to consider the needs and opportunities for UW tooling today, and how those will evolve as technologies like AI rapidly expand.
- Proven ability to operate as a Product Owner, business lead or transformation owner in a complex change environment.
- Experience shaping product roadmaps, prioritising backlogs and working closely with business, technology and delivery teams.
- Excellent stakeholder management skills, with the confidence to influence, challenge and align senior leaders.
- Strong judgement and decision-making capability, including the ability to make balanced decisions in ambiguous or time-sensitive situations.
- A practical understanding of standardisation, reusability and process optimisation across large-scale platforms or operating models.
- Clear and structured communication skills, with the ability to translate complex business and platform topics into actionable priorities.
- Experience working across levels (including C-suite) in large, international or matrixed organisations would be an advantage.
- Professional underwriting qualifications or relevant product, agile or change delivery certifications would be beneficial.
What the company offers
- Many employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours.
- Access to healthy food options, fitness facilities, and bright, collaborative spaces that spark creativity at Quai Zurich Campus.
- Excellent public transportation links for a simple commute.
- Opportunities for learning resources, on-the-job development, and continuous empowerment and support.
About the company
Zurich is a leading multi-line insurer, serving over 82 million customers in more than 200 countries and territories with more than 65,000 employees. For over 150 years, Zurich has been transforming insurance – offering not just protection, but also prevention services that promote well-being and climate resilience. Guided by our purpose to create a brighter future together, we aim to be one of the most responsible and impactful businesses in the world.
The team
You will work with senior stakeholders across the business and be surrounded by top talent and supportive colleagues.
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